Welcome to the Support Center

Cosmetic Galleria helpdesk is a critical component of our customer service, acting as the frontline for shopper inquiries and issues. Our Help Desk is staffed by a dedicated team of professionals, the helpdesk ensures that customers receive timely and accurate assistance, enhancing their shopping experience. This team is trained to handle a wide range of queries, from order status and product details to payment issues and returns. Cosmetic Galleria utilizes a blend of technology and personal touch to provide solutions, often going above and beyond to ensure our customer satisfaction. Our commitment is to service excellence not only resolves immediate concerns but also build trust and loyalty, encouraging repeat business. 

To streamline support requests and serve you better, we employ a support ticket system. Each support request receives a unique ticket number that allows you to track progress and responses online. We offer complete archives and history of all your support requests for your reference. Submitting a ticket requires a valid email address.